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Swiss WorldCargo - eBooking Academy

Master eBooking with our video tutorials, support materials, and FAQs

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Resources & downloads

Access all eBooking manuals, instructions, and important information 

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eBooking FAQs

Find quick answers to the most common eBooking topics and resolve issues instantly.

Go to the SWC website → Sign In → Register now! → choose Company User → click Register and fill in all required personal and company details. 

Yes. Admins can promote other users to Branch Admin. Multiple admins are recommended for smooth operations.

Click Forgot password?, enter your username, and follow the reset instructions sent to your email. 

Contact your SWC Sales Representative. You can find Station Information here. 

  1. Find Offers (Home Screen) 

  1. Detailed Enquiry Booking 

  1. Direct Booking (when flight details are known) 

  • Hard embargo on the route 

  • Incorrect product + SHC combination 

  • Missing mandatory SHCs, e.g. ALT for Allotment Bookings 

  • Shipment violates restrictions (e.g., DG not allowed) 

  • Products include General Cargo, Perishables, Pharma Basic, Pharma Passive, Valuables, Vulnerables, and their X-Presso variants. 

  • Remember that the user cannot choose product PIL and manually add XPS, as no offers will be found. Instead, select product PIX. 

  • select product with XPS, e.g. GCX 

  • remember to add XPL SHC for shipments with ICE or pieces’ weight >50kg  

Bookings with Dangerous Goods are not allowed. Only shipments that do not require a DGD are allowed (ELI, ELM, REQ, RRE, ICE, RDS)

Your allotment offer will not be shown. 

  • My Shipments: Only your own bookings 

  • Company Shipments: All bookings from your branch (including LX Sales) 

  • Update → Keep the same flight 

  • Find Offers → Search for new flights 

Note that any amendments or modifications to your shipments such as exceeding weight or volume tolerances, may affect the originally confirmed rate and the shipment may not be immediately reconfirmed. 

Use Search & Track on the home page or without logging in. 
You can enter up to 10 AWB numbers at once.